BD Rummy Privacy Policy

Welcome to bd rummy. We understand that sharing personal information on an online platform raises questions. That's why this Privacy Policy is straightforward — it explains exactly what data bd rummy collects, why we collect it, and how it's used to keep you safe.

By using the bd rummy platform, you agree to this Privacy Policy. If you have any questions about any part of it, our support team is always here to help.

Bd rummy only collects information that is genuinely necessary to provide our services. Collecting unnecessary data goes against our policy. The information we gather falls into three main categories:

Information you provide directly:

• At registration: name, date of birth, email address, and mobile number.
• During identity verification: National ID number or passport number.
• During payment: mobile banking number or bank account details.
• When contacting support: your messages and details of your issue.

Automatically Collected Information:

• Device information: model, operating system, and browser type.
• IP address and approximate location.
• Platform activity logs: login times, game history, and transaction records.
• Cookies and session data.

Bd rummy uses your information only for specific, clearly defined purposes. We never use your data for anything not described in this Privacy Policy. The primary uses are:

• Account Management: Completing the registration process, verifying your login, and keeping your account secure.
• Service Delivery: To ensure gaming services, payment processing, and reward distribution run smoothly.
• Identity Verification (KYC): To meet legal obligations and prevent fraud.
• Customer Support: To respond accurately to your complaints and queries.
• Security Monitoring: To detect unusual activity and keep your account protected.
• Service Improvement: To analyze usage patterns and deliver a better experience.
• Legal Obligations: To fulfill regulatory authority requirements.
• Promotional Communications: Only to send you offers and updates when you have given your consent.

Bd rummy uses industry-standard technology and processes to protect your data. Our servers are hosted in secure data centers and all sensitive information is encrypted.

• SSL/TLS Encryption: All communications on the website and app are encrypted.
• Password Hashing: Your password is never stored in plain text.
• Two-factor authentication: Two-factor authentication is available for added account security.
• Regular Security Audits: Third-party security experts regularly audit our systems.
• Access Controls: Only authorized personnel have access to your data.

Data Retention Period: Your data may be retained for up to five years after your account is closed, as required by law. After that period, it is securely deleted.

Bd rummy never sells your data. However, in certain circumstances, limited information may need to be shared with trusted partners:

• Payment Providers: Information required to process payments via bKash, Nagad, Rocket, and similar services.
• Identity Verification Services: Authorized verification agencies to complete the KYC process.
• Technology Partners: Server, analytics, and security service providers — all bound by strict confidentiality agreements.
• Legal Authorities: Under a court order or a lawful request from a regulatory authority.

All third-party partners are required to comply with our privacy standards. They may only use your data for the specified purpose — any other use is strictly prohibited.

Bd rummy uses cookies on its website and app. Cookies are small data files stored on your device that help improve your browsing and gaming experience.

Cookies we use:

• Essential Cookies: Required to maintain your login session and keep core services running — these cannot be disabled.
• Performance Cookies: To monitor site speed and performance.
• Functionality Cookies: To remember your preferences, such as language and settings.
• Analytics Cookies: To analyze usage patterns and improve our services.

You can disable non-essential cookies through your browser settings, though some site features may become limited as a result.

Bd rummy believes users should have full control over their own data. We guarantee you the following rights:

To exercise any of these rights, please Help Center contact us or support@bdrummy.im. We aim to respond within 30 business days.

Bd rummy's services are strictly for users aged 18 and above. We do not knowingly collect any personal information from minors.

If a parent or guardian believes their child has accidentally created an account on bd rummy, please contact us immediately support@bdrummy.imto reach us. We will immediately delete that account and all associated data.

This Privacy Policy may be updated from time to time due to service improvements, legal changes, or the introduction of new technology. We will notify you based on the nature and significance of the change:

• Major Changes: You will be notified via email and in-app notification at least 30 days before any changes take effect.
• Minor Changes: The last updated date at the top of this page will be revised accordingly.
• Important Update: For urgent changes required by law, you will be notified as soon as possible.

Continued use of bd rummy after any changes have been made will be considered acceptance of the updated Privacy Policy. Previous versions of the policy are available upon request.

If you have any questions, concerns, or complaints regarding our Privacy Policy, please reach out to us directly. We take every concern seriously and work to resolve it promptly.

• Email: support@bdrummy.im
• Help Center: Visit Help Center
• Live Chat: Available 24/7 via website and app